Implementation and Support Services
Implementation Services
With product or technology selection it is equally important to implement the same effectively. We ensure that new technology is deployed in an efficient, effective and timely manner. Our trained, certified and experienced staff ensure that new deployment is properly configured and tuned for better ROI.
Our subject matter experts will conduct pre-engagement meeting with you to determine implementation goals, requirements and expectations. They will also create a deployment design to confirm the technology is scalable and integrates with existing infrastructure.
Post this meeting they will establish scope of work document according to your requirements for a successful deployment.
We also provide knowledge transfer to your internal team so that they can operate and manage the new technology deployment. We also provide documentation detailing the deployment and configuration performed during the implementation.
Product Support
Your operations team may face problem with implemented security products. We are there to take care of it. We care for your satisfaction after implementation as well.
Our trained and certified security engineers are available 24x7x365 to provide frontline technical support.
With Taarak technical assistance you have the advantage of personalized support, single point of contact, do not follow IVR system and its delay.
We facilitate Security appliance Hardware (RMA) replacement processing.
We help you rollout latest patches and hot fixes.
Our experts help you deploy major upgrades and enhancements review.
Testing and issue replication in our interoperability lab.
We provide training and onsite consulting.
Desired new configurations and policy changes may not work for you. Our technical specialists are just call away to fix it for you.
Assist you on some of the routine management task such as how to create effective policies, how to perform backup, restore procedures, debugging etc…